Privacy Policy

Privacy Policy

Introduction

Welcome to https://professional-collision-repair.autobodyshop-talk.com (hereafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy and Security Act (CTDPAA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to every aspect of our online presence, encompassing:

  1. Our official website at https://professional-collision-repair.autobodyshop-talk.com.
  2. All associated applications and services offered by us.
  3. Interactions on linked websites that fall under this Privacy Statement.
  4. Communications initiated by us, including newsletters, emails, telephone calls, and text messages (SMS).

Important Note: This policy does not extend to third-party platforms, apps, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user or utilize our applications and services, we collect and process your personal data.
  2. Visiting Our Websites: Any interaction with our websites linked to this policy falls under its scope.
  3. Communication from Us: This includes all forms of communication initiated by us, ensuring transparency and user control over their data.

Personal Data Collection

We gather various categories of personal information, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and transaction histories.
  3. Financial Information: Any financial records or data provided for services or products purchase.
  4. Purchase Information: Details about the products or services you acquire from us, including quantities, dates, and order numbers.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience and analytics.
  6. Location Data: Information gathered from your location services when you interact with our apps or websites.
  7. Feedback: Your opinions, reviews, and comments about our products, services, or experiences.
  8. Social Media Information: Content you share with us via social media platforms, including posts, comments, and messages.
  9. Product Information: Data related to the products you interact with, such as product preferences, browsing history, and interactions on our e-commerce platform.

We collect this data through various means: user input forms, account settings, automated tracking technologies (like cookies), and third-party service providers.

Cookies

To enhance your experience and improve analytics, we use cookies, which are small text files stored on your device. Our cookies serve multiple purposes, categorized as:

  1. Strictly Necessary: Essential for navigating our site and utilizing its core features.
  2. Preference: Remembering user preferences to provide a personalized experience.
  3. Analytics: Tracking website usage to analyze trends and optimize performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purpose it was collected. Once these purposes are fulfilled, we securely delete or anonymize your data to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your information. We employ:

  • Encryption: Secure communication channels and data storage to protect against unauthorized access.
  • Secure Third-Party Processing: Engaging trusted partners who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and platforms do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

In accordance with applicable laws, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Requesting the deletion of your personal data, subject to legal exceptions.
  • Restriction: Limiting the processing of your personal data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.
  • Data Portability/Withdrawal of Consent: Withdrawing consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through our website, ensuring transparency and user awareness.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

We are dedicated to maintaining open lines of communication and addressing any concerns you may have regarding your privacy and data protection.